CasperPractice Inc. ("we," "our," "us") is committed to respecting your privacy and safeguarding your personal information. This Privacy Policy outlines the types of information we may collect, how it could be used, and the general measures we may take to protect your data. By using our services, you acknowledge and agree that your information may be collected and used as described in this policy.
A representative from CasperPractice can be reached at [email protected] if you have any questions regarding this policy. The privacy practices described here are governed by the laws of Quebec, Canada.
We may collect various types of information to help us provide and improve our services. This could include your email address, name, payment details, and address, particularly if you sign up for our paid tiers. We also use cookies for authentication purposes. While we do not directly collect IP addresses or device information, our third-party analytics provider might do so as part of their standard operations.
Information is typically collected directly from you when you interact with our website, such as during sign-up, when making a purchase, or through other interactions with our services. For payment information, we use Stripe, a third-party payment processor, which securely holds your payment details. Cookies are used to maintain your session on our platform, ensuring you stay logged in and can access the features you need.
We generally use the information collected to provide services, process transactions, and deliver feedback on your responses. Your email address may also be used to send you transactional communications, such as receipts, or marketing communications about updates and offers. Additionally, we use aggregated data for analytics purposes and internal reporting. We aim to avoid dealing with personally identifiable information (PII) whenever possible, and access to PII is generally limited to authorized personnel only.
To operate our platform effectively, your data may be collected by third-party service providers, such as PostHog for product analytics and Stripe for payment processing. These providers typically have access to your data only as necessary to perform their specific tasks on our behalf, and they are expected to use it solely for that purpose. We strive to only partner with reputable companies that respect your privacy and data security.
You have rights concerning your personal information, including the ability to request that we delete your data. However, doing so might result in the deletion of your account, as we require certain data to provide our services. If you do not wish to receive marketing emails, you can opt out by following the instructions provided in those communications.
Data security is something we take seriously, and we aim to implement measures to protect your data. This might include restricting access to authorized personnel who use two-factor authentication (2FA) and other password-protected services. In the unlikely event of a data breach, we would aim to notify you via email and inform you of the steps we are taking to address the situation.
Our use of cookies is generally limited to authentication purposes, and these cookies are essential for keeping you logged in to our platform. Disabling cookies may affect your ability to use the platform effectively.
While we do not specifically target children with our services, we do not have any age restrictions in place, and data from minors may be collected as part of our general operations.
We reserve the right to update this Privacy Policy from time to time. If we make changes, we might notify you by email, but we encourage you to review this policy periodically to stay informed about how we handle your data.
We typically retain your data for as long as necessary to provide our services, unless you request its deletion or the company ceases operations.
CasperPractice Inc. strives to comply with applicable privacy laws and regulations, and we generally aim to protect your data in accordance with these standards.
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights regarding your personal information, please feel free to contact us at [email protected].
